Quality / Environmental Policy

Our quality policy is to "develop competitive products that meet customer requirements and supply consistently high-quality products on time to enhance customer satisfaction."

RMS establishes a quality policy that exceeds customer expectations, implements a sustainable business model, and continuously improves the quality management system to maximize customer satisfaction. Additionally, we meet the organization’s vision and customer requirements through strategic goal setting.

Establishing a Quality Policy That Exceeds Customer Expectations and Pursuing Sustainable Development

Our quality policy aims to develop competitive products that exceed customer expectations and pursue sustainable development. We foster a harmonious atmosphere through teamwork, based on the spirit of trust, integrity, and creativity. These efforts contribute to maximizing customer satisfaction by meeting customer needs and providing consistently high-quality products on time.

Building Customer Trust and Realizing an Environmentally Friendly Sustainable Business Model

Our goal goes beyond simply selling products; it is to build trust with customers and realize a sustainable business model that considers the environment. We will strengthen our quality management system and fulfill our responsibility for environmental protection, thereby growing into a company that positively impacts customers and society.

Continuous Improvement of Quality Management System Effectiveness for Maximizing Customer Satisfaction

We prioritize the continuous improvement of the quality management system's effectiveness to provide satisfaction that exceeds customer expectations. To this end, we identify the strengths and weaknesses of the system through regular reviews and analyses, actively reflecting customer feedback to create opportunities for quality improvement. This process plays a vital role in strengthening trust with customers and securing competitiveness.

Strategic Quality Goal Setting to Reflect Organizational Vision and Customer Requirements

Every year, we strategically set quality goals that harmoniously reflect the organization’s vision and customer requirements. Each quality goal is based on measurable and achievable criteria, allowing us to closely review the execution and effectiveness of processes. This systematic approach continuously enhances the effectiveness of the quality management system and contributes to maximizing customer satisfaction.